Privacy Policy
What we collect
Account data
Email, name (from sign-in provider), auth identifiers.
Usage data
Device/browser info, IP, timestamps, feature usage, cookies.
Content data
Images you upload and Outputs we generate.
Billing data
Subscription/transaction info via our payment processor.
Why we process (legal bases under GDPR)
Provide the Service (contract)
Authenticate, store/process images, generate Outputs, support.
Improve & secure (legitimate interests)
Debugging, abuse prevention, analytics, model safety.
Billing & compliance (legal obligation/contract)
Payments, invoices, tax.
Marketing (consent or legitimate interest)
Product updates; you can opt out anytime.
Sharing
We share data with processors strictly to run the Service (e.g., cloud hosting, Supabase, AI model provider, payment processor, email provider, analytics). We require appropriate confidentiality and security commitments. We don't sell personal data.
International transfers
If data is transferred outside the EEA, we use lawful safeguards (e.g., SCCs).
Retention
Account data
For your account lifetime.
Content data
Until you delete it or 24 months after last activity, whichever is sooner, unless legally required to retain longer.
Billing records
As required by tax/law.
Your rights (EEA/UK)
Access, rectify, erase, restrict, object, portability, and withdraw consent (where applicable). To exercise rights, contact privacy@retake.cam. You may lodge a complaint with your local data authority.
Security
We use reasonable technical and organizational measures (encryption in transit, access controls, monitoring). No method is 100% secure.
Children
The Service isn't for children under 16 (or the minimum digital-consent age where you live). Do not upload images of minors without appropriate consent.
Cookies
We use necessary cookies and, with consent where required, analytics/functional cookies. Manage preferences in the cookie banner or browser settings.
Data Processing Addendum
For business customers who act as controllers of end-user data, a DPA is available upon request.
Contact
Questions or requests: privacy@retake.cam